Why can I not sign in to my MetaTrader account?
Start by checking that you are using the correct platform, account environment and server. Login problems need to be checked against the specific error message shown.
Practical checklist
Confirm MT4 versus MT5, demo versus live, the account login supplied through the official process and the exact server name. Type carefully and check the connection status. Never give your password or a one-time code to anyone who asks for it while troubleshooting.
Before your next step
If the problem remains, record the error text and contact the official support channel. Share a screenshot only after removing personal or security details. Our independent partner team can help you organise the checks, but cannot bypass authentication or reset broker credentials.
Updated: 2026-10-21